What a difference a day (or 2) makes

I was scheduled to leave Guadeloupe on the 25 of August but couldn't get a seat on the plane to Miami (the joys of flying stand-by). The agents were neither nice nor helpful, but I was at their mercy and had to be "nice" no matter what since they have the power to give me a seat or not. I was not stressed or upset (except for the wasted afternoon at the airport) and decided to try 2 days later.
The agents working that day were different ones, and from the "Bonjour, puis-je vous aider?", I realized that this time I would be cared for in a totally different manner, wether I ended up with a seat or not. The details would be boring, but even though the flight was scheduled to be full, I did get on the plane and went to introduce myself to the Purser, Muriel, and the Captain (general courtesy on another airline) who were both very nice. Muriel, right away told me to take a sit in Business (our discounted tickets are for Coach only). At the stop-over in Haiti, all transit passengers had to disembark as well and I was a little worried because this is the segment that is usually oversold. We got back on the plane and Muriel offered me the same seat, again in Business. I was in Heaven. Both Muriel and her co-worker Sylvie, took excellent care of me and were a delight.
I have dealt several times with different airlines and can never understand when people are mean to others, especially when doing the same job or working for the same company or in the same industry. I know that we have rules that we have to follow, but sometimes bending the rules just a little bit, helps someone or changes the whole experience altogether. I believe that was my best experience with Air France in all the years I have been using them to go to Guadeloupe either from Paris or Miami.
It doesn't take much sometimes to help someone out if one is willing to. The little gestures can make a big difference and one day the roles might be reversed. They do say "what goes around, comes around".